Ivarelo is an online lifestyle store centered around considered everyday living.

Our product world is organized into four collections: Haven, Ritual, Companion and Ease.

These collections include home and living objects, bathroom and personal-routine accessories, thoughtfully designed cat living products and practical everyday organization solutions.

Our website is available at ivarelo.com.

These Terms apply to interactions and transactions between customers and the business operating Ivarelo.

By using this website or placing an order, you represent that you are legally capable of entering into the applicable transaction under the laws that apply to you.

You agree to use Ivarelo and its services only for lawful purposes.

You must not use our website or services to:

• Engage in fraudulent, deceptive or unlawful conduct
• Attempt unauthorized access to our website, accounts or systems
• Disrupt or interfere with website security or operation
• Introduce malicious code, viruses or harmful software
• Misuse another person's personal, account or payment information
• Infringe intellectual property or other legal rights
• Use our services in a manner prohibited by applicable law

We aim to present Ivarelo product photographs, descriptions, dimensions, materials, options and features as clearly and accurately as reasonably possible.

Because our collections include decorative home objects, vanity pieces, pet furniture, feeding products and practical organization pieces, customers should review the information provided on the applicable product page before purchasing.

Product appearance may vary slightly because of screen settings, lighting, photography, reasonable manufacturing variation and characteristics of the materials used.

In particular, products featuring stone, travertine-style finishes, marble-inspired surfaces, metals, textiles, sisal or other textured materials may display reasonable differences in tone, pattern, veining or surface appearance. Such reasonable differences do not necessarily constitute a defect.

If you have a question about an Ivarelo product before ordering, contact service@ivarelo.com .

Product prices displayed on Ivarelo are the prices applicable at the time shown, subject to valid promotions or adjustments presented before checkout.

Applicable shipping charges, taxes or other purchase-related amounts will be shown during checkout where required.

We may update product prices from time to time. A later price change generally does not alter a purchase that has already been successfully completed, except where correction of an obvious error is permitted or required by applicable law.

Ivarelo may occasionally provide promotional prices, discount offers or other promotional benefits.

Promotions may have specific eligibility requirements, applicable products, minimum purchase amounts, usage limits, promotional periods or other conditions.

Any conditions displayed with a promotion form part of that offer.

When submitting an order, you agree that the information provided during checkout is accurate and complete.

Submission of an order does not necessarily mean that final fulfillment has been completed or guaranteed.

Orders may be reviewed for payment authorization, product availability, fraud prevention, shipping-address issues and other legitimate operational reasons.

If Ivarelo is unable to fulfill an order or particular product, we may cancel the affected order or item.

If payment has already been collected, the applicable refund will generally be processed to the original payment method within 1–3 business days. After issuance, financial institutions may require an additional 5–10 business days for the refund to appear.

Available payment methods are displayed during checkout.

By submitting payment details, you represent that you have authority to use the payment method provided.

Payments may be processed through Shopify and applicable third-party payment service providers.

Secure SSL encryption is used during checkout to help protect information transmitted through the checkout process.

Ivarelo orders are generally processed within 1–3 business days.

Estimated delivery within the United States is generally 5–10 business days after processing. Based on these standard estimates, most orders are expected to arrive approximately 6–13 business days after being placed.

Ivarelo uses a multi-location fulfillment model. Orders may be fulfilled through different facilities or third-party fulfillment partners depending on inventory, product requirements and destination.

We do not represent that every Ivarelo order is shipped from a single local warehouse.

Orders of US$34.99 or more qualify for free shipping. For orders below that threshold, applicable shipping charges will be displayed before payment.

Available tracking information will be provided when the order has shipped and tracking becomes available.

Delivery periods are estimates and may be affected by carriers, weather, holidays, destination, high shipping volumes or circumstances outside our direct control.

Customers are responsible for reviewing shipping information before submitting an order.

If you notice an incorrect or incomplete shipping address, contact service@ivarelo.com as soon as possible.

We may be able to update shipping information before shipment. Once an order has been dispatched, changing the delivery information may no longer be possible.

Customers may request to modify or cancel an order before it ships.

Contact service@ivarelo.com as soon as possible and include your order number.

Once shipment has occurred, modification or cancellation may no longer be possible. Where applicable, the return process may instead be used after delivery.

Eligible purchases may be returned within Ivarelo's 180-day return window, measured from the date of delivery and subject to the conditions stated in our Return & Refund Policy.

Products should generally be returned in substantially the same condition in which they were received and with included parts or accessories where applicable.

Products materially altered, misused or damaged after delivery for reasons unrelated to a product defect may not qualify for return.

Customers must contact service@ivarelo.com before sending merchandise back so that the appropriate instructions and correct return address can be provided.

For preference-based returns or other eligible returns not caused by a product issue or fulfillment error, the customer is generally responsible for return shipping costs.

Approved refunds are returned to the original payment method. Ivarelo generally processes approved refunds within 1–3 business days. The payment provider may require an additional 5–10 business days for the amount to appear.

If an Ivarelo product arrives damaged, defective, incorrect or materially different from its description, contact us at service@ivarelo.com .

Please provide:

• Your order number
• A description of the issue
• Relevant photographs or supporting information where possible

After review, Ivarelo will determine an appropriate replacement, refund or return solution.

Where the issue is confirmed, an approved solution involving a damaged, defective, incorrect or materially misdescribed item will be provided without additional cost to the customer.

We aim to keep information on ivarelo.com accurate, clear and reasonably current.

However, occasional typographical errors, technical issues, inaccuracies or omissions may occur.

Where appropriate, Ivarelo may correct website information, obvious errors or technical inaccuracies.

Nothing in this section limits consumer rights that cannot legally be excluded or waived.

Unless otherwise indicated, the Ivarelo name, branding, logo, website design, written content, graphics, product presentation and other original materials appearing on ivarelo.com are owned by, licensed to or otherwise used with authorization by the applicable rights holder.

You may use our website for personal and lawful shopping purposes.

Without appropriate authorization, you may not reproduce, publish, distribute, modify, commercially exploit or otherwise misuse protected Ivarelo website materials.

When communicating with Ivarelo, you agree not to submit unlawful, abusive, malicious, fraudulent or rights-infringing material.

Information submitted to our support team may be used as reasonably necessary to answer your request, administer an order, process a return, resolve a dispute, prevent fraud or operate our services in accordance with our Privacy Policy.

Ivarelo relies on third-party providers for certain elements of its online operations.

These services may include ecommerce infrastructure, payment processing, fulfillment, shipping, analytics, advertising, customer support, fraud prevention and other technology services.

Independent third-party services may be subject to their own applicable terms and privacy practices.

Ivarelo may contain links to independent third-party websites, applications or services.

The presence of a link does not necessarily mean that Ivarelo controls or is responsible for that third party's content, products, security, policies or business practices.

We encourage visitors to review relevant terms and policies when leaving ivarelo.com.

Your use of Ivarelo is also subject to our Privacy Policy.

That policy explains how personal information may be collected, used, disclosed and protected in connection with our online store.

It also provides information relating to cookies, advertising technologies, analytics, privacy choices and applicable third-party services.

We aim to keep ivarelo.com and our online services reasonably available.

However, uninterrupted or completely error-free operation cannot always be guaranteed.

Website availability may occasionally be affected by maintenance, updates, hosting interruptions, internet or network conditions, security events or other technical circumstances.

To the maximum extent permitted by applicable law, Ivarelo's website and online services are provided on an “as available” basis.

Nothing in these Terms excludes warranties, statutory rights, guarantees or consumer protections that cannot lawfully be excluded or limited.

Product-specific representations are governed by the information presented for the applicable product and by applicable consumer protection laws.

To the maximum extent permitted by applicable law, Ivarelo will not be responsible for indirect, incidental, special or consequential losses solely to the extent that such liability may lawfully be limited.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.

These Terms do not reduce or remove mandatory consumer rights available under applicable law.

Ivarelo may take reasonable steps to protect customers, our online store and our business against suspected fraud, unauthorized transactions, misuse, security threats and unlawful activity.

Where reasonably necessary, an order may be reviewed, delayed, declined or cancelled because of legitimate fraud-prevention, payment or security concerns.

Ivarelo may update these Terms of Service from time to time to reflect changes to our website, products, services, policies, business practices or applicable requirements.

The current version will be published on this page. Where appropriate, the Last Updated date will be revised.

Changes will apply prospectively to the extent required by applicable law and will not remove accrued rights that cannot legally be changed.

If a provision of these Terms is determined to be invalid, unlawful or unenforceable under applicable law, that provision will be interpreted or limited to the extent reasonably necessary.

The remaining provisions will continue to apply to the maximum extent permitted by law.

A failure by Ivarelo to enforce a particular provision of these Terms in one situation does not automatically constitute a waiver of that provision or of the right to enforce it later.

These Terms and purchases through Ivarelo are subject to the laws applicable to the relevant transaction.

Where mandatory consumer protection laws apply based on a customer's residence, purchase or delivery destination, those mandatory protections continue to apply.

Nothing in these Terms is intended to exclude, restrict or waive rights or remedies that cannot lawfully be excluded or limited.