These Terms apply to your access to and use of Ivarelo's website, online content and website-based features.

They are intended to establish clear rules for the use of our website and do not replace transaction-specific policies that apply when you purchase a product.

If a particular promotion, service, feature or website function includes additional terms, those additional terms may apply together with these Terms of Use.

You may use Ivarelo only where you are legally permitted to access the website and enter into any transactions resulting from your use of it.

You must not use Ivarelo in a way that violates laws or regulations applicable to you.

Ivarelo provides this website primarily so customers can discover and interact with our considered lifestyle collections.

Permitted website activities include:

• Browsing Haven, Ritual, Companion and Ease products
• Reviewing product descriptions, dimensions, materials and other product information
• Placing and managing eligible orders
• Accessing shipping, return and store policies
• Contacting Ivarelo customer support
• Subscribing to available Ivarelo communications
• Using other lawful shopping-related website features

Ivarelo may be used for ordinary personal, informational and lawful shopping purposes.

You must not misuse Ivarelo or use our website for unlawful, fraudulent, abusive, harmful or disruptive purposes.

Prohibited conduct includes attempting to:

• Use the website to engage in illegal or fraudulent activity
• Submit intentionally false, misleading or unauthorized information
• Use another person's identity, account or payment details without permission
• Gain unauthorized access to website systems, accounts, databases or servers
• Introduce malware, malicious code, viruses or other harmful technologies
• Interfere with the security, stability or operation of ivarelo.com
• Circumvent security, fraud-prevention or access-control measures
• Use automated tools in a manner that places an unreasonable burden on our website
• Scrape or collect website content for unauthorized commercial purposes
• Impersonate Ivarelo or falsely claim a relationship with our brand
• Infringe intellectual property, privacy or other legal rights

If customer account features are available, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.

To the extent permitted by applicable law, you are responsible for activity conducted through your account.

If you believe your account or login information has been accessed without authorization, contact service@ivarelo.com as soon as possible.

When using Ivarelo, you agree to provide information that is accurate and reasonably complete.

This may include information provided through:

• Checkout
• Customer account features
• Customer support messages
• Return or refund requests
• Website forms
• Other communications with Ivarelo

Incorrect or incomplete information may affect our ability to process orders, arrange delivery, verify requests or provide customer support.

Ivarelo aims to provide clear and useful information across our online store.

Website content may include:

• Product descriptions and specifications
• Product photography and videos
• Pricing and promotional information
• Collection and brand content
• Store and customer-care policies
• Graphics, layouts and design elements
• Editorial or informational content

Ivarelo may update, revise, correct or remove website content where reasonably necessary.

We aim to present Ivarelo products as accurately and clearly as reasonably possible.

Actual product appearance may vary slightly due to lighting, photography, screen settings, production tolerances or reasonable variation in the materials used.

This is particularly relevant to products featuring travertine-style surfaces, stone or marble-inspired finishes, metals, textiles, sisal and other materials with visible texture or pattern.

Reasonable differences in tone, pattern, veining, texture or surface appearance do not necessarily indicate that a product is defective.

Customers should review the applicable product page, dimensions, description and product-specific information before placing an order.

Unless otherwise indicated, the Ivarelo name, logo, brand presentation, website design, original written content, graphics, product presentation, visual elements and other protected materials are owned by, licensed to or otherwise lawfully used by the applicable rights holder.

Accessing our website does not transfer ownership of intellectual property rights to the user.

Except where authorized or permitted by law, you may not:

• Copy protected Ivarelo website content for unauthorized commercial use
• Reproduce or redistribute protected website materials
• Modify protected content to create unauthorized derivative works
• Remove copyright, trademark or proprietary notices
• Present Ivarelo content or branding as your own
• Use Ivarelo branding in a misleading or unauthorized manner

Visitors may view and use publicly available Ivarelo content for ordinary personal shopping and informational purposes.

This permission does not grant users a right to commercially reproduce, exploit, redistribute, sublicense or resell protected Ivarelo website materials.

The Ivarelo name, logo, visual identity, slogans and other brand-identifying elements may be protected under applicable trademark, copyright or other intellectual property laws.

You may not use Ivarelo branding in a way that falsely suggests sponsorship, endorsement, authorization, partnership or affiliation with Ivarelo.

Customers may contact Ivarelo with questions, feedback, suggestions, support requests or other communications.

You must not knowingly send unlawful, malicious, abusive, defamatory, fraudulent or rights-infringing material.

Information submitted through customer communications may be used as reasonably necessary to respond to your request, administer an order, provide support and operate our services in accordance with our Privacy Policy.

If Ivarelo provides features allowing users to submit product reviews, photographs, comments or other content, those submissions should reflect the user's own lawful experience.

User-submitted content must not be intentionally misleading, fraudulent, abusive, unlawful or infringe the rights of others.

Where such features are available, Ivarelo may reasonably moderate or remove content where necessary to maintain website integrity, enforce these Terms, protect users or comply with applicable law.

Ivarelo may use independent third-party providers to support parts of our website and ecommerce experience.

These may include providers supporting:

• Ecommerce infrastructure
• Website hosting
• Payment processing
• Shipping and fulfillment
• Customer support
• Analytics and measurement
• Advertising and attribution
• Security and fraud prevention
• Other website technologies

Independent providers may operate under their own terms, privacy policies and service conditions.

Ivarelo may contain links to websites, platforms, applications or services operated independently by third parties.

Unless expressly stated otherwise, a third-party link does not mean that Ivarelo controls, endorses or is responsible for the third party's website, content, security, products, terms or privacy practices.

We encourage users to review the applicable terms and privacy information before using third-party services.

Ivarelo uses Shopify to support the operation of our online store.

Certain ecommerce, checkout, hosting, account, security, payment and website functions may operate through Shopify or services integrated with the Shopify platform.

Where independent service providers are involved, use of those services may also be governed by their applicable terms and policies.

Use of Ivarelo is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, disclosed and protected when customers interact with our website.

It also provides information about cookies, analytics, advertising technologies, service providers and available privacy choices.

Ivarelo and applicable service providers may use cookies, pixels, scripts, local storage and similar technologies in connection with website functionality, security, analytics, attribution and advertising.

More information about these technologies and applicable privacy options is provided in our Privacy Policy and Your Privacy Choices information.

Ivarelo uses reasonable measures designed to support the security and operation of our website.

Users must not attempt to bypass, disable, interfere with, exploit or gain unauthorized access to website security features or systems.

We may investigate and respond to suspected fraud, security threats, unauthorized activity or misuse of our website.

We aim to keep ivarelo.com reasonably accessible and functional.

However, the website may occasionally experience interruptions because of maintenance, updates, technical problems, hosting issues, network conditions, security events or circumstances outside our direct control.

We do not guarantee that every website feature will be continuously available or entirely free from errors.

Ivarelo may update, modify, add, remove or discontinue website content or features where reasonably necessary.

Changes may be made to improve the shopping experience, maintain security, address technical issues, comply with applicable requirements or reflect changes to our collections and services.

We aim to keep website information reasonably clear, current and accurate.

However, occasional typographical errors, technical issues, inaccuracies or omissions may occur.

Ivarelo may correct website errors when identified, subject to applicable consumer protection requirements.

Nothing in these Terms removes rights that customers are entitled to under applicable law.

To the maximum extent permitted by applicable law, Ivarelo's website and website-based services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay or technical error.

Nothing in these Terms excludes warranties, guarantees, statutory protections or mandatory consumer rights that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, Ivarelo will not be liable for indirect, incidental, special or consequential losses arising solely from use of, inability to access or interruption of the website where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where doing so is prohibited by applicable law.

Mandatory consumer rights remain unaffected.

Ivarelo may take reasonable steps to restrict, suspend or block access to website features where necessary to address:

• Suspected fraud
• Unauthorized access
• Security threats
• Abusive or unlawful activity
• Material violations of these Terms
• Technical or operational risks

Any such action will be taken subject to applicable law.

These Terms are not intended to exclude, restrict or waive legal rights or protections that cannot lawfully be excluded or waived.

Where applicable law provides mandatory consumer rights beyond these Terms, those rights continue to apply.

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or limited to the extent reasonably necessary and permitted by law.

The remaining provisions will continue to apply.

A failure by Ivarelo to enforce a provision of these Terms in one particular circumstance does not automatically waive our ability to enforce that provision in another circumstance.

Ivarelo may revise these Terms of Use from time to time to reflect changes to our website, technology, products, services, business practices or applicable requirements.

The current version will be posted on this page and the Last Updated date may be changed when appropriate.

Depending on how you interact with Ivarelo, these Terms should be read together with our other applicable policies.